Complaints regarding the conduct of an event should be made to the organiser’s club and copied to the AUK Events Secretary. If the complaint is upheld by the AUK Events Secretary, the organiser’s Level will be rescinded.

Complaints regarding a decision by an AUK official, delegate or helper should be made to the AUK Secretary or Chair who will take the complaint to the AUK committee. If the complaint is upheld by the AUK committee, the relevant decision will be over-ruled. Should a complainant disagree with the decision of the AUK committee, s/he should ask the AUK Secretary or Chair to place the matter before the next AUK Annual General Meeting.